Certificate II Workplace Skills


Enrol Anytime


12 Months


Digital Classrooms and Traineeships

About this Course

METS trainers will help you develop a range of business skills including time management, communication, using business software and digital technologies to prepare you for a variety of business services jobs.


Individuals completing this qualification will be able to:  


  • Develop soft skills like communication, team work, and awareness of wellbeing in the workplace.
  • Learn transferable skills like using digital technologies and preparing business documents.
  • Identify the benefits and areas of improvement for sustainable practices within the workplace.


Our qualified training professionals will support and guide you along your learning journey and will equip you with the tools to successfully start your career.

Career Prospects
Office Assistant  
Data Entry Operator
Administration Assistant 
  • Trainees: 12 months for a full time employee 24 months for a part time employee.
  • Fee for Service/Self Funded: an enrolment period of 1 year will be given.
Entry Requirements

There are no stated entry requirements. We require students have computer literacy and literacy skills.

Flexible Payment Options

Payment plans are available for all fee-paying students.
Pay as you go- $250 to enrol + $195 for each unit and as you complete a unit you pay for the next one.

Core Units

BSBCMM211 – Apply communication skills
BSBOPS201 – Work effectively in business environments
BSBPEF202 – Plan and apply time management
BSBSUS211 – Participate in sustainable work practices
BSBWHS211 – Contribute to the health and safety of self and others

Elective Units

BSBPEF201 – Support personal wellbeing in the workplace
BSBTEC201 – Use business software applications

BSBTEC202 – Use digital technologies to communicate in a work environment
BSBOPS101 – Use business resources
BSBTWK201 – Work effectively with others

Education Pathways

Education pathways after completing BSB20120 Certificate II Workplace Skills may include: 

BSB30120 Certificate III in Business

• BSB40215 Certificate IV in Business

• BSB50215 Diploma of Business

• BSB30415 Certificate III in Business Administration

• BSB40515 Certificate IV in Business Administration

• BSB50415 Diploma of Business Administration

Am I eligible for a traineeship?

To be eligible to commence a traineeship, a participant must be an Australian citizen or permanent resident working full or part time (minimum 15 hours). The participant must have the support of their employer, an accredited RTO and an Australian Apprenticeship Centre.

How do I find a traineeship?

Finding a traineeship is similar to finding any job. You’ll need to network with employers and job recruitment agencies and market yourself within your chosen sector.

I am not eligible for a traineeship. Can I still complete the qualification?

If a participant is ineligible for a traineeship due to their employment status (casual, part-time working under 15 hours etc.), they can still complete the course as a Fee for Service Student.

If a participant is ineligible for a traineeship due to their residency status, they can in some cases still complete the qualification Self-Funded, however visa restrictions do apply. It is best to speak to your immigration officer and/or us regarding your eligibility.

What kind of assessments will I be completing?

Depending on the unit of study, you will complete both theory and practical based assessments to achieve competency in your qualification. Assessments may include short answer, project work, case students and reflection logs.

Can I extend by traineeship if I am not able to complete it by the end date?

Yes. Under certain circumstances your traineeship can be extended, however this process can take some time and applying for an extension should be considered as a last resort. You should speak to us and/or your Australian Apprenticeship Centre if you are considering applying for an extension.

Have more questions? Visit our student frequently asked questions page or contact us!

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