Certificate II in Hospitality


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12 Months


Digital Classrooms and Traineeships

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Funding available:


About this Course

METS Trainers will motivate you to kick start your career and begin your journey in the hospitality industry. SIT20316 Certificate II in Hospitality covers a wide range of core hospitality topics to develop the practical foundation skills employers require. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, cafes and event venues.


Individuals completing this qualification will be able to:


  • Deliver outstanding customer service
  • Work effectively as a team
  • Use hygienic practices for food safety
  • Participate in safe work practices
  • Prepare and present simple dishes


Our qualified training professionals will support and guide you along your learning journey and will equip you with the knowledge to successfully work in an industry with many career path opportunities.


Hospitality LearnAbility Skills Set Program available on request, enquire with us for further information.

Career Prospects
Café attendant
Catering assistant
Food and beverage attendant
Room attendant
Wait Staff
Receptionist or front office assistant

12 months

Entry Requirements

There are no stated entry requirements. We require students have computer literacy and literacy skills.

Flexible Payment Options

Payment plans are available for all fee-paying students.

Pay as you go: $250 to enrol + $195 for each unit, as you complete a unit you pay for the next one.

Core Units

SITXWHS001 – Participate in safe work practices
SITHIND002 – Source and use information on the hospitality industry
SITHIND003 – Use hospitality skills effectively
SITXCCS003 – Interact with customers
SITXCOM002 – Show social and cultural sensitivity
BSBWOR203 – Work effectively with others

Elective Units

SITXFSA001 – Use hygienic practices for food safety
SITHCCC002 – Prepare and present simple dishes
SITHCCC003 – Prepare and present sandwiches
BSBCMM201 – Communicate in the workplace
SITHFAB005 – Prepare and serve espresso coffee
SITHFAB004 – Prepare and serve non-alcoholic beverages

Education Pathways

Education pathways after completing SIT20316 Certificate II in Hospitality may include:


• SIR30216 Certificate III in Retail

• SIR30212 Certificate III in Retail Operations

• SIR30312 Certificate III in Retail Supervision

• SIR30412 Certificate III in Business-to-Business Sales.

Am I eligible for a traineeship?

To be eligible to commence a traineeship, a participant must be an Australian citizen or permanent resident working full or part time (minimum 15 hours). The participant must have the support of their employer, an accredited RTO and an Australian Apprenticeship Centre.

How do I find a traineeship?

Finding a traineeship is similar to finding any job. You’ll need to network with employers and job recruitment agencies and market yourself within your chosen sector.

I am not eligible for a traineeship. Can I still complete the qualification?

If a participant is ineligible for a traineeship due to their employment status (casual, part-time working under 15 hours etc.), they can still complete the course as a Fee for Service Student.

If a participant is ineligible for a traineeship due to their residency status, they can in some cases still complete the qualification Self-Funded, however visa restrictions do apply. It is best to speak to your immigration officer and/or us regarding your eligibility.

What kind of assessments will I be completing?

Depending on the unit of study, you will complete both theory and practical based assessments to achieve competency in your qualification. Assessments may include short answer, project work, case students and reflection logs.

Can I extend by traineeship if I am not able to complete it by the end date?

Yes. Under certain circumstances your traineeship can be extended, however this process can take some time and applying for an extension should be considered as a last resort. You should speak to us and/or your Australian Apprenticeship Centre if you are considering applying for an extension.

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