SIT20322 Certificate II in Hospitality


SIT20322 Certificate II in Hospitality

About this course

METS Trainers will motivate you to kick start your career and begin your journey in the hospitality industry. SIT20322 Certificate II in Hospitality covers a wide range of core hospitality topics to develop the practical foundation skills employers require. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.

  • Café attendant
  • Barista
  • Catering assistant
  • Food and beverage attendant
  • Room attendant
  • Housekeeper
  • Wait Staff
  • Receptionist or front office assistant

12 months

There are no entry requirements for this qualification. Student’s must have computer literacy and literacy skills and be above the age of 16 to enrol. Students under the age of 18 will require a parent or guardians’ permission to enrol.

Payment plans are available for all fee-paying students.
Pay as you go: $250 to enrol + $195 for each unit, as you complete a unit you pay for the next one.

BSBTWK201 – Work effectively with others
SITHIND006 – Source and use information on the hospitality industry
SITHIND007 – Use hospitality skills effectively
SITXCCS011 – Interact with customers
SITXCOM007 – Show social and cultural sensitivity
SITXWHS005 – Participate in safe work practices

SITXFSA005 – Use hygienic practices for food safety
SITHCCC024 – Prepare and present simple dishes
SITHFAB024 – Prepare and serve non-alcoholic beverages
SITHFAB025 – Prepare and serve espresso coffee
SITHACS010 – Provide housekeeping services to guests
SITHACS011 – Prepare rooms for guests

Education pathways after completing SIT20316 Certificate II in Hospitality may include:

  • SIR30216 Certificate III in Retail
  • SIR30212 Certificate III in Retail Operations
  • SIR30312 Certificate III in Retail Supervision
  • SIR30412 Certificate III in Business-to-Business Sales.


Enrol Anytime


12 Months


Digital Classrooms and Traineeships


To be eligible to commence a traineeship, a participant must be an Australian citizen or permanent resident working full or part time within a service (minimum 15 hours). The participant must have the support of their employer, an accredited RTO (such as METS Training Services) and an Australian Apprenticeship Centre.

Finding a traineeship is similar to finding any job. You’ll need to network with employers and job recruitment agencies and market yourself within your chosen sector.
If a participant is ineligible for a traineeship due to their employment status (casual, part-time working under 15 hours etc.), they can still complete the course as a Fee for Service Student. If a participant is ineligible for a traineeship due to their residency status, they can in some cases still complete the qualification Self-Funded, however visa restrictions do apply. It is best to speak to your immigration officer and/or us regarding your eligibility.
Depending on the unit of study, you will complete both theory and practical based assessments to achieve competency in your qualification. Assessments may include short answer, project work, case students and reflection logs.

Yes. Under certain circumstances your traineeship can be extended, however this process can take some time and applying for an extension should be considered as a last resort. You should speak to us and/or your Australian Apprenticeship Centre if you are considering applying for an extension.

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