Certificate II in Warehousing Operations


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12 - 18 Months


Classroom or Traineeship

About this Course

Whether you are looking to start out a career in warehousing or already in the industry, this course will give you the knowledge and skills necessary for a career in warehousing. Learn important aspects of the job such as workplace documentation, processes, route planning, customer service and how to apply quality procedures. Take this opportunity to enhance your industry skills and become an effective warehouse specialist.


12 months

Entry Requirements

There are no stated entry requirements. We require students have computer literacy and literacy skills.

Elective Units

TLIE0006- Present routine workplace information

TLIF0019​- Follow vehicle protocols for loading and unloading

TLIF2010- Apply fatigue management strategies

TLIG1001​- Work effectively with others

TLIJ2001- Apply quality procedures

TLIP2029- Prepare and process financial documents

TLIU2012- Participate in environmentally sustainable work practices

TLIA0021- Participate in stocktakes

BSBOPS203- Deliver a service to customers

Core Units

TLIE1003 – Participate in basic workplace communication 

TLIF0009 – Ensure the safety of transport activities (Chain of Responsibility) 

TLIF1001 – Follow work health and safety procedures 

TLIL1001 – Complete workplace orientation/induction procedures 

TLIX0023 – Identify the roles and functions of the supply chain industry 

Education Pathways

Education pathways after completing TLI20420 Certificate II in Supply Chain Operations. may include:

TLI30319 Certificate III in Supply Chain Operations

 • MSM30116 Certificate III in Process Manufacturing

Am I eligible for a traineeship?

To be eligible to commence a traineeship, a participant must be an Australian citizen or permanent resident working full or part time (minimum 15 hours). The participant must have the support of their employer, an accredited RTO and an Australian Apprenticeship Centre.

How do I find a traineeship?

Finding a traineeship is similar to finding any job. You’ll need to network with employers and job recruitment agencies and market yourself within your chosen sector.

I am not eligible for a traineeship. Can I still complete the qualification?

If a participant is ineligible for a traineeship due to their employment status (casual, part-time working under 15 hours etc.), they can still complete the course as a Fee for Service Student.

If a participant is ineligible for a traineeship due to their residency status, they can in some cases still complete the qualification Self-Funded, however visa restrictions do apply. It is best to speak to your immigration officer and/or us regarding your eligibility.

What kind of assessments will I be completing?

Depending on the unit of study, you will complete both theory and practical based assessments to achieve competency in your qualification. Assessments may include short answer, project work, case students and reflection logs.

Can I extend by traineeship if I am not able to complete it by the end date?

Yes. Under certain circumstances your traineeship can be extended, however this process can take some time and applying for an extension should be considered as a last resort. You should speak to us and/or your Australian Apprenticeship Centre if you are considering applying for an extension.

Ready to get started?