SIR30216 Certificate III in Retail
SIR30216 Certificate III in Retail
About this course
METS trainers will inspire you as you jumpstart your career in the fast-paced retail environment. You’ll learn a range of job skills essential for working in a service environment including communication, personal presentation, time management, as well as identifying and responding to security risks.
Individuals completing this qualification will be able to perform roles, where they can:
- Provide in-depth product and service advice in a retail environment
- Engage customers and build relationship
- Sell products and services in a variety of retail settings
- Service the point-of-sale area
- Organise and maintain work areas and displays
- Carry out specific responsibilities, such as merchandising.
This qualification will provide you a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Customer service representative
Sales assistant
Point-of-sale operator
Cashier
Retail Consultant
Retail Manager
Retail Sales Supervisor
Retail Supervisor
Sales Manager
12 months
There are no entry requirements for this qualification. Student’s must have computer literacy and literacy skills and be above the age of 16 to enrol. Students under the age of 18 will require a parent or guardians’ permission to enrol.
There are a wide variety of funding options available. From government funding through to fee-for-service. To find out what you are eligible for, click here.
- SIRXCEG002 Assist with customer difficulties
- SIRXCEG003 Build customer relationships and loyalty
- SIRXCOM002 Work effectively in a team
- SIRXIND001 Work effectively in a service environment
- SIRXRSK001 Identify and respond to security risks
- SIRXSLS001 Sell to the retail customer
- SIRXWHS002 Contribute to workplace health and safety
- SIRXCEG001 Engage the customer
- SIRRMER001 Produce visual merchandise displays
- SIRXIND003 Organise personal work requirements
- SIRXMKT001 Support marketing and promotional activities
- SIRRINV001 Receive and handle retail stock
- SIRXIND004 Plan a career in the retail industry
BSB40120 Certificate IV in Leadership and Management
BSB40120 Certificate IV in Business
Course Enquiry
START DATE
Enrol Anytime
DURATION
12 Months
MODES OF LEARNING
Digital Classrooms and Traineeships
FAQs
To be eligible to commence a traineeship, a participant must be an Australian citizen or permanent resident working full or part time (minimum 15 hours). The participant must have the support of their employer, an accredited RTO (like METS) and an Australian Apprenticeship Centre.
Check to see if you are eligible here:
https://education.nsw.gov.au/skills-nsw/apprentices-and-trainees/low-cost-and-free-training-options/smart-and-skilled
Finding a traineeship is similar to finding any job. You’ll need to network with employers and job recruitment agencies and market yourself within your chosen sector.
If a participant is ineligible for a traineeship due to their employment status (casual, part-time working under 15 hours etc.), they can still complete the course through a Self-Paced course. Depending on their circumstances, learners may qualify for Smart and Skilled funding or choose to enrol through a Fee-for-Service payment arrangement.
For those ineligible for a traineeship due to residency status, completing the qualification may still be possible through a Fee-for-Service option, although Visa restrictions may apply. We recommend consulting your immigration officer and reaching out to us for guidance on your specific eligibility and options. For more information click here: Learn more about Smart and Skilled
Depending on the unit of study, you will complete both theory and practical based assessments to achieve competency in your qualification. Assessments may include short answer, project work, case students and reflection logs.
Yes. Under certain circumstances your traineeship can be extended, however this process can take some time and applying for an extension should be considered as a last resort. You should speak to us and/or your Australian Apprenticeship Centre if you are considering applying for an extension.
