Skill Sets and Short Courses

This skill set reflects the skill requirements for people entering the health and community services sector. It provides a set of skills to support the induction of new workers into a variety of roles. Work is supervised and may involve working directly or indirectly with clients.

A set of skills for work supporting people with dementia.

A set of skills that contribute towards satisfying the entry requirements for the Certificate IV in Disability Support.

A set of skills for providing person-centred support to older people in various settings, within the delegations of an established individualised plan.

A set of skills for providing person-centred support to people with disability in various settings.

A set of skills for supporting the induction of new workers into a variety of roles supporting people with disability.

A set of skills for work in leadership roles within a disability support service.

These three units equip educators with the skills to foster positive and respectful interactions, support holistic child development, and work effectively within regulated children's education and care settings. They emphasize leadership, Interactions, development and behaviour, communication, and collaboration to create nurturing learning environments that enhance children's overall well-being and growth

This Skill Set addresses the skills required for individuals to protect and manage their own wellbeing and resilience in the work environment.

These four units equip workers in community services with the skills to support individuals with disabilities and ageing-related needs by understanding healthy body systems, implementing behaviour support plans, and fostering positive relationships with carers and families. They emphasise person-centred care, ethical practice, and effective communication while working under supervision in diverse care settings.

These three units equip workers with the skills to support and facilitate community participation, social inclusion, and person-centred services for people with disabilities, including those with complex needs. They emphasize empowerment, choice, and enhancing psychosocial well-being while requiring workers to exercise discretion, judgment, and responsibility in diverse disability support contexts.

These three units equip individuals working in children's education and care with the skills to engage respectfully with diverse communities, perform their roles effectively, and continuously reflect on and improve their professional practice. They emphasize cultural awareness, effective communication, and ongoing development to enhance service quality in regulated care settings.

This combination of units focuses on developing skills in spreadsheet design, workplace communication, business document creation, and organising personal work priorities. It applies to individuals who manage their own tasks, utilize various computer applications, and communicate effectively in the workplace.

This combination of units focuses on developing essential customer service skills, including engaging with customers, solving difficulties, handling retail stock, and responding to security risks. It applies to frontline personnel in various industries, emphasizing customer interaction, problem-solving, stock management, and maintaining safety within their roles.

These four units equip individuals with essential leadership and communication skills, enabling them to effectively lead teams, apply workplace communication strategies, and manage professional relationships. Additionally, they cover personal work prioritisation, ensuring leaders can plan, monitor, and enhance their performance while guiding others in achieving organisational goals.

This combination of units focuses on developing skills in workplace health and safety, teamwork, and communication. It applies to individuals working under supervision who are building foundational knowledge and skills to effectively contribute to workplace safety, collaborate with others, and communicate information.

These four units focus on equipping individuals with advanced critical thinking, continuous improvement, team leadership, and operational planning skills. They prepare workers to evaluate and improve work practices, lead teams effectively, manage business operations, and drive performance strategies within an organisation.

The combination of these four units equips individuals with the skills to effectively communicate as leaders, manage personal work priorities, implement and monitor work health and safety (WHS) policies, and deliver impactful presentations. These competencies are essential for individuals in leadership or supervisory roles who are responsible for guiding teams, ensuring safety, and engaging with stakeholders through clear communication.

These four units provide the skills and knowledge required for effective workplace leadership, including clear communication, team facilitation, and fostering strong professional relationships. They also cover strategic planning, operational coordination, and the ability to guide and support teams to achieve organisational goals across various industries.

These four units together equip emerging leaders with the skills to model ethical leadership, foster effective workplace relationships, advocate for clients' rights, and ensure legal and ethical compliance. They provide the foundation for guiding teams, bridging management and staff, upholding workplace values, and maintaining industry standards across various professional settings.