METS is required to collect personal information from learners in order to process enrolments and obtain the required information in order to provide suitable and customised training and assessment services.
METS takes all reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure including restricted access to electronic files, secure storage of paper files and secure back up of data.
METS will not reveal, disclose, sell, distribute, rent, license, share or pass on personal information to a third party, other than those that we have a binding agreement with, for training purposes only, ensuring that the third party affords the personal information similar levels of protection as we do.
In order to provide learners with training and assessment services, METS are required to disclose personal information for the purposes of AVETMISS reporting and claiming public funds for the delivery of training and assessment services under contracts such as Smart & Skilled.
We will only disclose personal information to a third party where one or more of the following apply:
Resolving privacy concerns
A learner can make a complaint directly to METS about a breach of privacy by following METS Grievance Policy & Procedure available on our website. Learners can also make a complaint directly to the NSW Privacy Commissioner or to ASQA however, METS do encourage learners to speak with us first to try and resolve the complaint locally.