"METS Training were able to really support me throughout my educational journey. Working in a busy childcare centre meant that my time was very limited for training. The team at METS ensured my schedule was tailored to work for me."

"I received my certificate IV in the mail today and just wanted to acknowledge the METS team for giving me the opportunity to do this course. I can honestly say that I have never worked for a company that provides an avenue for personal development as I have had with SCOPE and the METS team. I would also like to thank Ahmed and Farhana for their support and help in doing the Cert IV as there was a volume of work to get through and I found the layout and structure of the course navigable to achieve this with Ahmed and Ferhana always a phone call away to answer or clarify points for me, so thanks to the both of them. I have learnt a lot through the self paced delivery and taken on the learnings adapting them to my work as needed as a support worker and feel more confident in my role in gaining these skills so thank you once again."

"Vandy was truly an exceptional assessor who went above and beyond to support me during my studies. Despite facing challenging moments in my personal life that impacted my work, Vandy's unwavering support and encouragement kept me going. Her guidance and understanding made a significant difference in helping me navigate through tough times and stay focused on my studies. During those difficult moments, Vandy's empathetic nature and willingness to listen provided me with a sense of comfort and reassurance. Knowing that I had someone like Vandy in my corner, believing in my potential and offering a helping hand, gave me the strength to persevere and push through the obstacles I faced. Vandy's dedication to my academic success and well-being created a supportive environment that allowed me to thrive despite the challenges I encountered. Her mentorship not only helped me academically but also instilled in me a sense of resilience and determination to overcome adversities. I am truly grateful for Vandy's invaluable support and guidance during those trying times. Thank you Vandy and METS for your wonderful support during my training to become a Cert III Educator."

"Dear Farhana, I am writing to express my sincere gratitude for all the help and support you provided during my Certificate III in Individual Support. Your guidance was invaluable, and I truly appreciate your dedication and assistance throughout the course. I am very interested in furthering my education and would like to pursue a Certificate IV in Individual Support. I believe that this additional qualification will greatly enhance my skills and knowledge, enabling me to provide even better support to those in need. Could you please provide me with information on how to enroll in the Certificate IV course, including any prerequisites, the application process, and any upcoming start dates? Thank you once again for your support and assistance. I look forward to your response."

"I'd like to share my appreciation for all of the support that Farhana has provided to me throughout my cert III. Farhana has made the course run so smoothly for me and made it a lot easier for me to understand. Thanks to Farhana, I'll be doing my cert IV."

"I like to say that Farhana has lightened the path of knowledge for me as a person with ADHD, learning is very difficult for me. Over 20yrs in the industry I've tried to do my Certificate III 4 times with no success. I do have self doubt in myself which makes me put barriers up with my learning. Farhana saw this and she was more than a teacher to me, she has been an amazing inspiration for me. Her teaching has left an indelible mark on my life as now i can proudly say I've got my Certificate which has put me over the moon with so much happiness, my children are so proud of me also and very pleased I felt comfortable to speak up with my learning difficulties which Farhana took on board and sat with me to complete my lessons at ease. If I got flustered she would encourage me to just sit back, relax then approach the questions. I'm looking forward to doing my next Certificate with Farhan."

"Recently i completed cert 3 in individual support with help of Farhana. It was so quick and felt the support i received from my mentor was really appreciable too. Now Ahmed has sent me the link to get enrolled for cert 4 in disability, which i am looking forward to."

"I had an amazing experience with Farhana Memon from METS. The customer service was outstanding, and the sessions were clear and precise. I learnt a lot from this service it was exactly what I was looking for. Farhana was always reachable and available to chat when I needed assistance. I was so pleased with the service I received from this business. They went above and beyond to help me complete my qualification. I look forward to working with Farhana and the team to upskill and attempt my Cert 4. I didn't think I would be able to complete my Cert 3 but with the patience' and understanding from the METS team. I am extremely proud to say I have completed my cert 3."

"We have had 5 staff members sign up and they have either completed their courses or are in progress. All staff have said the courses and assistance have been excellent. Farhana has come to site to directly supervise our staff, and she has been excellent. Staff have felt comfortable and supported during these sessions. Farhana has also gotten to know some of clients and been always really professional and friendly. "

"While I initially found the collection of documentation daunting, in the end this information was collated without any real issues, such as printing my Learning Transcript and Employment Record as required evidence. I thoroughly enjoyed the weekly training sessions with Ahmed and found them to be relaxed and stress free. Ahmed was able to point me in the right direction regarding required information if I was unsure and I found his tutelage overall to be comfortable and non judgemental. Altogether this has been a pleasant experience and look forward to meeting Ahmed next week during the practical element of the course. In the future, I would be open to enrolling in additional courses if they become available such as Cert IV Individual Support and/or Certification relating to Mental Health Supports."

"I would like to give my gratitude, appreciation to Farhana. Her knowledge has been invaluable in helping me, It has been so easy to talk to her and has made the RPL process enjoyable and run so smoothly. So please let her know im very thankful. I have spoken to the team and definitely recommend they complete their RPL if they haven't already. "

"I am writting to let you know the amazing experience I have been through with your trainers . Its been a long time since I have studied and I had been nervous coming into this course as I wasn't sure how i would do . Ahmed and Farhana have been absolutely the best and supportive throughout this whole process from start to finish. I couldn't have asked for better trainers. They have been with me through every step of the way in completing every unit. And if I was confused on anything or had any questions, they were a call or email away and always responded promptly. I couldn't thank you enough Ahmad and Farhana for pushing me through this course making sure I have everything on time and just being so lovely and positive. I will miss our Friday Trainings."

"I did find at times a few parts and questions, some difficulty throughout the training but Farhana was patience, transparent and understanding towards my goals and assisting me on reaching the end of the training. Farhana also responded quickly via email or phone call whenever I was stuck on a question or scenarios which made this certificate enjoyable and less stress. I can proudly say I have completed the Certificate 3 Individual support through METS with Farhana and I am looking forward to completing Certificate 4 in Disability in the New Year – Bring on 2024!"

"Thank you once again for all your support in my Cert III - individual support course. I would not have been able to complete it without your help. In line with this, I'm interested to continue my learning by enrolling to Cert IV Disability course.'

"We finally "Graduated" and cannot thank Ahmed enough. Ahmed, we couldn't have done it without you, you gave us the support we needed from the very beginning. It was a long hard, confusing process until you came along. Thankyou! You are a superstar! We had a little party to celebrate , Hats and all LOL. 🙂:) Thank you to Amanda for making us such lovely little graduation gifts. Hope you get a laugh out of our photos, we did!"

"I have had several trainers during this journey. My last being Ahmed while I was on workers comp. I was feeling very vulnerable & wasn’t feeling able to concentrate. I was aware after all I had been through that I was very sensitive. Ahmed was the perfect fit for completing this. Ahmed was exceptionally calm, relaxed, great relaxing tone of voice and methodical. Ahmed could turn anything into a positive & easily suggested a way around any small issues. His patience was clearly evident as well as his enthusiasm to assist me to complete this. His computer knowledge naturally helps him guide you easily across different screens. His polite good manners are exceptional, matched by his humble but knowledgeable demeaner. Ahmed was also very determined to see me complete this. I was exceptionally disappointed, and I believe rightly so, by the never heard of treatment to not sign me off for this. No one has apologised for this or even admitted that this should never have occurred. However, Ahmed I knew was determined to see this corrected & I am grateful to him for this. Ahmed could mix the perfect amount of good grace & humour while being a very authentic human being."

"I had a wonderful experience with Farhana and Ahmed. They made learning easy and fun. Every single question I had was answered with great satisfaction by them both. If possible, when I do my certification 4 can I have Ahmed and Farhana again. They truly care about the training classes and want all of us support workers to succeed."

"I would just like to say on behalf of myself Jacinta and Bec what a asset Ahmed is. We can honestly say that we got more done yesterday in 2 hours than we have in almost 2 years. His kindness, patience and knowledge is next to none. We can finally see a light at the end of the tunnel."

"I’m incredibly grateful to the amazing team at METS, especially Claudine and Alison. Their support, encouragement, patience, and genuine care made all the difference in helping me complete my studies. I truly wouldn’t be where I am today without them. Thank you to Leslie as well for your ongoing support – METS is so lucky to have such dedicated people. I appreciate everything from the bottom of my heart."

I’m incredibly grateful for all the support and guidance I received during my Certificate of Individual Support training. The trainer’s knowledge, patience, and clear explanations made learning both enjoyable and effective. The supportive and engaging environment helped me grow professionally and personally. I feel confident and excited to apply these skills in the field. Thank you for such a positive and rewarding experience!