BSB20120 Certificate II in Workplace Skills

About This Course

METS trainers will help you develop a range of business skills including time management, communication, using business software and digital technologies to prepare you for a variety of business services jobs.

Individuals completing this qualification will be able to:

Develop soft skills like communication, team work, and awareness of wellbeing in the workplace.
Learn transferable skills like using digital technologies and preparing business documents.
Identify the benefits and areas of improvement for sustainable practices within the workplace.

Our qualified training professionals will support and guide you along your learning journey and will equip you with the tools to successfully start your career

Course Enquiry

Individuals completing this qualification will have a sound knowledge of product and service offerings and will learn how to: 

Develop essential communication, teamwork, and problem-solving skills.

Use workplace technology and digital systems effectively.

Understand basic WHS, time management, and organisational procedures.

Build the confidence and foundation needed for entry-level employment.

Career Prospects

Office Assistant
Receptionist
Data Entry Operator
Administration Assistant

Duration

12 Months

Entry Requirements

There are no entry requirements for this qualification. Student’s must have computer literacy and literacy skills and be above the age of 16 to enrol. Students under the age of 18 will require a parent or guardians’ permission to enrol.

Funding and Payment Options

There are a wide variety of funding options available. From government funding through to fee-for-service. To find out what you are eligible for, click here.

Core Units

BSBCMM211 Apply communication skills
BSBOPS201 Work effectively in business environments
BSBPEF202 Plan and apply time management
BSBSUS211 Participate in sustainable work practices
BSBWHS211 Contribute to the health and safety of self and others

Elective Units

BSBPEF201 Support personal wellbeing in the workplace
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
BSBPEF101 Plan and prepare for work readiness
BSBTWK201 Work effectively with others

Education Pathways

Education pathways after completing BSB20120 Certificate II Workplace Skills may include:

BSB40120 Certificate IV in Business
BSB50120 Diploma of Business
BSB30120 Certificate III in Business
BSB40520 Certificate IV in Leadership and Management
BSB50420 Diploma of Leadership and Management

Let’s Get Social!

Fee Free
Traineeships

The NSW Government has launched a FEE FREE payment program, where you might be eligible to complete your traineeship training for free. You could save up to $1000. Find out if you’re eligible today!

What do our
Learners say?

“METS Training were able to really support me throughout my educational journey. Working in a busy childcare centre meant that my time was very limited for training. The team at METS ensured my schedule was tailored to work for me.”

“We finally ‘Graduated’ and cannot thank Ahmed enough, we couldn’t have done it without you, you gave us the support we needed from the very beginning. It was a long hard, confusing process until you came along. You are a superstar!”

“I’d like to share my appreciation for all of the support that Farhana has provided to me throughout my cert III. Farhana has made the course run so smoothly for me and made it a lot easier for me to understand. Thanks to Farhana, I’ll be doing my cert IV.”

“Recently i completed cert 3 in individual support with help of Farhana. It was so quick and felt the support i received from my mentor was really appreciable too. Now Ahmed has sent me the link to get enrolled for cert 4 in disability, which i am looking forward to.”

BSB20120 Certificate II in Workplace Skills

About This Course