METS trainers will help you start your career in the retail industry with this entry-level SIR20216 Certificate II in Retail Services. This qualification can provide a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Individuals completing this qualification will have a sound knowledge of product and service offerings and will learn how to:
Our qualified training professionals will support and guide you along your learning journey and will equip you with a broad range of knowledge and job skills to carry out a range of activities to complete fundamental business tasks and provide advice and administrative support to the team and customers. A start in the retail sector can lead to a wide range of career opportunities.
Retail LearnAbility Skills Set Program available on request, enquire with us for further information.
12 months
There are no entry requirements for this qualification. Student’s must have computer literacy and literacy skills and be above the age of 16 to enrol. Students under the age of 18 will require a parent or guardians’ permission to enrol.
There are a wide variety of funding options available. From government funding through to fee-for-service. To find out what you are eligible for, click here.
The NSW Government has launched a FEE FREE payment program, where you might be eligible to complete your traineeship training for free. You could save up to $1000. Find out if you’re eligible today!
“METS Training were able to really support me throughout my educational journey. Working in a busy childcare centre meant that my time was very limited for training. The team at METS ensured my schedule was tailored to work for me.”

Student
“We finally ‘Graduated’ and cannot thank Ahmed enough, we couldn’t have done it without you, you gave us the support we needed from the very beginning. It was a long hard, confusing process until you came along. You are a superstar!”

Support Worker
“I’d like to share my appreciation for all of the support that Farhana has provided to me throughout my cert III. Farhana has made the course run so smoothly for me and made it a lot easier for me to understand. Thanks to Farhana, I’ll be doing my cert IV.”

Support Worker
“Recently i completed cert 3 in individual support with help of Farhana. It was so quick and felt the support i received from my mentor was really appreciable too. Now Ahmed has sent me the link to get enrolled for cert 4 in disability, which i am looking forward to.”

Support Worker