TLI20421 Certificate II in Supply Chain Operations


TLI20421 Certificate II in Supply Chain Operations

About this course

Whether you are looking to start out a career in warehousing or already in the industry, this course will give you the knowledge and skills necessary for a career in warehousing. Learn important aspects of the job such as workplace documentation, processes, route planning, customer service and how to apply quality procedures. Take this opportunity to enhance your industry skills and become an effective warehouse specialist.

12 – 18 months

There are no stated entry requirements. We require students have computer literacy and literacy skills.

TLIE1003 – Participate in basic workplace communication
TLIF0009 – Ensure the safety of transport activities (Chain of Responsibility)
TLIF0025 – Follow work health and safety procedures
TLIL0007 – Complete workplace induction procedures
TLIX0023 – Identify the roles and functions of the supply chain industry

TLIE0006 – Present routine workplace information
TLIF0019 – Follow vehicle protocols for loading and unloading
TLIF2010 – Apply fatigue management strategies
TLIG0003 – Work effectively in a team with others
TLIJ2001 – Apply quality procedures
TLIP2029 – Prepare and process financial documents
TLIU2012 – Participate in environmentally sustainable work practices
TLIA0021 – Participate in stocktakes
BSBOPS203 – Deliver a service to customers

Education pathways after completing TLI20420 Certificate II in Supply Chain Operations. may include:


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12 Months


Classroom or Traineeship

Funding available


To be eligible to commence a traineeship, a participant must be an Australian citizen or permanent resident working full or part time within a service (minimum 15 hours). The participant must have the support of their employer, an accredited RTO (such as METS Training Services) and an Australian Apprenticeship Centre.

Finding a traineeship is similar to finding any job. You’ll need to network with employers and job recruitment agencies and market yourself within your chosen sector.
If a participant is ineligible for a traineeship due to their employment status (casual, part-time working under 15 hours etc.), they can still complete the course as a Fee for Service Student. If a participant is ineligible for a traineeship due to their residency status, they can in some cases still complete the qualification Self-Funded, however visa restrictions do apply. It is best to speak to your immigration officer and/or us regarding your eligibility.
Depending on the unit of study, you will complete both theory and practical based assessments to achieve competency in your qualification. Assessments may include short answer, project work, case students and reflection logs.

Yes. Under certain circumstances your traineeship can be extended, however this process can take some time and applying for an extension should be considered as a last resort. You should speak to us and/or your Australian Apprenticeship Centre if you are considering applying for an extension.

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